We provide 2 shipping methods for choosing.
Free shipping and Express shipping.
Express shipping, will cost an additional $15 USD (some area is $25 USD).
We provide 2 shipping methods for choosing.
Free shipping and Express shipping.
Express shipping, will cost an additional $15 USD (some area is $25 USD).
Delivery time = Progressing time + Shipping time
Progressing time: We need 3-7 working days for producing your shoes
(after order placed, every pair of shoes would be produced by hand to ensure the quality).
The delivery time of Express shipping is 5 -15 working days.
The delivery time of Free shipping is within 20 working days.
If you meet the following conditions(This policy applies to all items ):
Within 30 days from the customer received the product.
Original New.
Send us an email directly at support@nuygshoes.com.
The email content includes your order number and some Photos including the external packing.
We will be very appreciated if you can write down your return reasons.
Then write down your order number on the paper and put it in the parcels for a quick return.
If you want to exchange, we will prepare the new items that you exchange and deliver them
within 3 days after we receive your exchange parcel.
If you are returning, within 1-3 working days after we receive your returning parcel.
Customization services would be provided.
You can tell us your customizing demand by leaving a message in the
'Special Instructions for Seller' box while placing an order,
or send us an email directly at support@nuygshoes.com.
1.If your shoes are just a little uncomfortable, try wearing them around the house.
Sometimes, a few nights of doing this can soften them up to the point they feel good.
2. Thick socks and a blow dryer
a.Put on a pair of thick socks and fasten the shoes comfortably.
b.Now try applying a hair dryer for 20 to 30 seconds at a time to the tight areas.
c.Use only medium heat, and keep the blow dryer in motion so you don’t
excessively dry out or burn the leather.
It’s a good idea to apply a leather conditioner or moisturizer to the shoes
after you’ve used this method.
New shoes? you can still return the shoes looking new, if needed.
Here’s the simplest method of measuring your feet at home.
The steps are:
1.Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
2.Remove your shoes and take a comfortably neutral step onto the piece of paper.H
3.Hold the pencil as perpendicular as possible to your foot and outline the shape as close
to your foot as you can.
4.Measure the distance between the center of the heel curve to the tip of the longest toe.
This is the length.
5.Measure the width which visually will be the broadest part of your foot underneath the toes.
Don't wash your shoes too often - just wipe with a damp cloth until washing is unavoidable.
Store the shoes in the box they came in. (that way they don't gather dust).
The salt in sweat dries out leather over time; polishing regularly keeps it supple.
Spray new shoes with a waterproof protector. It will keep the surface from getting marred
if they do get wet in the rain.
Alternate pairs. You want your shoes to have time to breathe between wearings.
Also,let shoes dry for several hours before putting them in the dank recesses of your closet.